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Below are some common answers to questions on the topic you selected:

Does Heritage have a payment plan?

Extended Payment Plan
Available on select items as noted on the item page in the bidding area.
  • Minimum invoice total is $2,500.
  • You may take up to four (4) months to pay the balance (monthly payments of at least 1/4th of invoice total).
  • Interest is calculated at only 1% per month (12% annually) on the unpaid balance, and must be kept current.
  • Minimum down payment is 25% within two weeks of the sale date. All down payments made beyond this 2 week window will require a 35% down payment, and the term will be shortened to 3 months.
  • Subject to a refundable 3% set-up fee, which will be paid as part of your 1st monthly installment. This fee will be refundable upon completion of the plan if all conditions of the EPP are satisfied. The conditions are as follows:
    • All payments (including the down payment) must be made on-time per your specific EPP schedule (there will be a brief grace period).
    • All payments must be made using one or a combination of the following payment methods: cash, check, cashier's check, eCheck, money order, or bank draft.
  • There is no penalty for paying off early.
  • Non-dealers only
  • With pre-approved credit application
All traditional sales policies still apply. Due to the nature of the business and market volatility, there is no return privilege once you have confirmed your sale, and penalties can be incurred on cancelled orders. To participate in this program, follow these steps:

  1. Get pre-approved by filling out a credit application.
  2. Bid normally and win some lots.
  3. Heritage will maintain possession of all the lots until paid in full. Therefore, you must notify us of your intent to use our Extended Payment Plan on or before the day of the auction. All pre-shipped material must be returned to Heritage in order for the plan to be in effect.
  4. When you get your electronic invoice, select "other" from the payment options.
  5. Send an e-mail to CreditDept@HA.com indicating the invoice number and your intention to use the Extended Payment Plan.
Note: This offer may not be available on some items.
Terms and Conditions
Extended Payment Plan for Heritage Owned Inventory Items

(excludes Virtual Bourse, Comic Market and Virtual Sports Show)
  • Minimum invoice total is $2,000.
  • You may take up to 6 months to pay the balance (monthly payments of at least 1/6th of invoice total).
  • Interest is calculated at only 1% per month (12% annually) on the unpaid balance, and must be kept current.
  • Minimum down payment is 20%.
  • Payments (including the down payment) must be made on-time per your specific EPP schedule (there will be a brief grace period).
  • Payments must be made using one or a combination of the following payment methods: cash, check, cashier's check, eCheck, money order, bank draft, bank wire or PayPal.
  • There is no penalty for paying off early.
  • Non-dealers only
All traditional sales policies still apply. Due to the nature of the business and market volatility, there is no return privilege once you have confirmed your sale, and penalties can be incurred on cancelled orders.



If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.


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Quality Consignments Wanted

2009 December Signature Jewelry Auction Consignment Deadline is October 8, 2009!

For Jewelry, E-mail Jill Burgum or call 1-800-872-6467 x1697


2009 December Signature Timepieces Auction Consignment Deadline is October 8, 2009!

For Timepieces, E-mail Jim Wolf or call 1-800-872-6467 x1659


We expect to have one of our Consignment Directors visiting your area soon. Please call to arrange an appointment.

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