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Jewelry, Timepieces & Luxury Accessories Collecting & Valuation

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Payment and Delivery

Below are some common answers to questions on the topic you selected:

What are your payment options?

 

Payment options for the fastest delivery upon receipt of funds are bank wire, cashier’s check, credit card, money order, or debit card. We accept the following credit cards: VISA, Mastercard, Discover. Payments by credit card are subject to a 2.5% surcharge. This fee only applies to credit transactions and does not exceed Heritage’s cost of processing.

For expedited shipping or delivery in person, upon receipt of your invoice, please remit payment via bank wire, cashier's check or bank money order.

Paying by Wire Transfer?
For offline orders, please contact us at 1-800-872-6467 or Bid@HA.com to make Bank Wire payment arrangements.

For online orders, proceed through the checkout process in MyOrders and scroll to the Bank Wire option on the payment screen, where you will find the most current wiring instructions. The bank wire instructions are included on your invoice if you have purchased an item in an auction.

For your convenience, payments can be made from the MyOrders page of HA.com. Allow 24-48 hours from the end of the auction for invoices to appear on this page.

We also accept personal and business checks as well as payment via cryptocurrency (Bitcoin & Ethereum). Clients with pre-arranged credit status will receive immediate credit for payments via eCheck, personal or corporate checks. Otherwise, there will be a 5-7 business day wait for checks. You may mail your check or money order to us at:

Heritage Auctions
2801 W Airport Freeway
Dallas, TX 75261

 

If you still have questions, please complete the form below and we will get back to you with the answers you need, or call our customer service department at 1-800-872-6467.

Contact Us

Plan a Visit to Heritage

Contact us at 877-HERITAGE (437-4824) or Bid@HA.com

Media Inquiries: Media@ha.com (Please, do not send appraisal requests to Media.)

Dallas Office
Mailing Address:
PO Box 619999
Dallas, TX 75261-6199

Street Address:
2801 W. Airport Freeway
Dallas, Texas 75261-4127
(Northwest corner of W. Airport Freeway & Valley View Lane)
Click here for directions
Local Phone: 214-528-3500
Fax: 214-409-1425

Hours:
Mon-Fri: 9:00 AM CT - 5:00 PM CT
Saturday: By Appointment

New York Office
Mailing Address:
445 Park Ave. (at 56th Street)
New York, NY 10022
Click here for directions
Phone: 212-486-3500
Fax: 212-486-3527

Hours:
Mon-Fri: 9:00 AM ET - 5:00 PM ET

Beverly Hills Office
Mailing Address:
9478 West Olympic, First Floor
Beverly Hills, CA 90212
Click here for directions
Local Phone: 310-492-8600
Fax: 310-492-8602

Hours:
Mon-Fri: 9:00 AM PT - 5:00 PM PT
Saturday: By Appointment

Chicago Office
Mailing Address:
222 West Hubbard Street
Chicago, Illinois 60654
Click here for directions
Local Phone: 312-260-7200

Hours:
Mon-Fri: 10:00 AM - 5:00 PM CST

Florida Office
Mailing Address:
250 Royal Palm Way, Ste. 306
Palm Beach, FL 33480
Click here for directions
Local Phone: 877-HERITAGE (437-4824)

Hours:
By Appointment Only

Hong Kong Office
Mailing Address:
Unit 802, 8/F Tower Two, Lippo Centre,
89 Queensway Road, Admiralty, Hong Kong
Click here for directions
Local Phone: +852-21551698
Fax: +852-21552296

Hours:
9:30 AM - 6:00 PM

Europe Office
Mailing Address:
Energieweg 7
3401 MD IJsselstein
Nederland
Click here for directions
Local Phone: +31-(0)30-6063944
Fax: +31-(0)30-6019895

Hours:
Mon-Fri: 9:00 AM - 5:00 PM

London Office
Mailing Address:
10 Hanover Street
London, Mayfair, W1S 1YQ, UK
United Kingdom
Click here for directions
Local Phone: +44 (0)207 493 0498
Email: UK@HA.com

Hours:
Mon-Fri: 11:00 AM - 6:00 PM GMT

Belgium Office
Mailing Address:
Leuvensesteenweg 509, 1930
Zaventem
Belgium
Click here for directions
Local Phone: +32-(0)2-2040140
Email: info@ha-europe.be

Hours:
9:00 AM - 5:00 PM

Tokyo Office
Mailing Address:
Heritage Auctions Japan K.K.
11F TOHO Hibiya Promenade Building
1-5-2 Yurakucho, Chiyoda-ku, Tokyo 100-0006 Japan
Click here for directions
Phone: 03-6807-5150 / +81 3-6807-5150
Fax: 310-492-8602
Email: Japan@HA.com

Hours:
Mon-Fri:
10:00 AM - 5:00 PM and by appointment only